Your Love, Our Calling

Every pet like our own.


“Innovators. Pioneers. Animal lovers. The team at Bassler Veterinary Hospital is on a simple mission: to care for your pet like our own. Every time.”

Primary Care

Dr. Heidi Bassler

DVM, Primary Care

“Being a veterinarian is not just a job to me. It is my calling. It is what I was meant to do, and I find so much meaning in caring for your pet like I would want my own pets to be cared for. Because the bond that you two share is precious, and I take the responsibility of protecting it very seriously.”

Dr. Heidi Bassler is passionate about her work in veterinary medicine. She is often referred to as “The Cat Whisperer” though she is quick to point out that she loves dogs too! Her focus is in making sure they live as long of a life as possible, and importantly, prides herself on her ability to consistently improve their quality of life between visits. Spotting the subtle signs of pain and offering simple adjustments is integral in this. She also cares deeply about pediatric visits and senior pet health.

Dr. Bassler believes in elevating the standards of patient care. She has received advanced training in veterinary dentistry and is passionate about how oral health can improve a pet’s quality of life and life expectancy. She also has advanced training in internal medicine due to its wide ranging impact on improving the lives of dogs and cats. Because of her level of knowledge and ability, she is often asked to consult on challenging cases as a second-opinion.

Dr. Bassler earned her Doctor of Veterinary Medicine degree from Atlantic Veterinary College in Canada with several awards. Earlier in her career, she performed post-doctoral research at Cornell University. She was a pioneer in developing the rapid polymerase chain reaction test, commonly referred to as Real-Time PCR. This test uses computer technology to detect DNA from disease-causing organisms, and is frequently used today in human and veterinary laboratories. Dr. Bassler published her ground-breaking research in Applied and Environmental Microbiology. Click here to read her article.

Dr. Bassler is licensed to practice veterinary medicine in Massachusetts and New Hampshire. She is also involved in various local groups, and supports Anna Jaques Hospital, Merrimac River Feline Rescue Society, Jeanne Geiger Crisis Center, Firehouse Center for the Arts, and Newburyport’s Chamber of Commerce.

In addition to daily communications with pet owners, Dr. Bassler enjoyed educating the public through various media outlets. Her newspaper column, Paw Prints, appeared monthly in Newburyport’s Daily News. Click here for the most recent article. For almost a decade, her radio show, Your Pet’s Health, aired every Sunday morning from 8:30 am to 9:00 am on WNBP (106.1 FM).

Most importantly, Dr. Bassler understands that good communication with pet owners is essential to helping her patients feel better and stay well. Every single thing she does is about helping you and your pet live a longer, happier life together. Because you both deserve that.

Professional memberships include:

“One small cat changes coming home to an empty house to coming home.”
-Pam Brown


Dr. Tai Casagrande

DVM, DACVIM - Cardiology

Dr. Tai Casagrande is a board-certified veterinary Cardiologist. She received her Doctor of Veterinary Medicine in 2007 at the Atlantic Veterinary College, and completed a three-year residency in veterinary Cardiology at The University of Wisconsin. In 2012, Dr. Casagrande was awarded Diplomate status in the subspecialty of Cardiology by The American College of Veterinary Internal Medicine.

Dr. Casagrande performs echocardiograms (sonograms of the heart), cardiac evaluations, and cardiac consultations. She is available by appointment for cats and dogs at Bassler Veterinary Hospital.

In her free time, Dr. Casagrande enjoys reading medical thrillers, relaxing with friends and family, backyard birdwatching, and rooting for all New England teams.

Dr. Jennifer McClellan

DVM, DACVIM - Internal Medicine

Dr. Jennifer McClellan is Board Certified in Veterinary Internal Medicine.  After obtaining her Doctor of Veterinary Medicine degree from Cornell University, she completed a rigorous residency program in this field, and successfully passed the board examinations to become an internal medicine specialist, as a Diplomat of the American College of Veterinary Internal Medicine (DACVIM).

Dr. McClellan performs abdominal ultrasound and echocardiograms (sonograms of the heart). She combines her expertise as a skilled ultrasonographer and brilliant internist. Dr. McClellan consults on those cases that require her expertise in advanced imaging, offering specialist insight for case management and optimal patient care.

Dr. McClellan is available at Bassler Veterinary Hospital by referral appointment.

Dr. Michelle Powers


Dr. Michelle Powers is a veterinary specialist, being double-boarded in both Veterinary Surgery and Sports Medicine and Rehabilitation. After earning her Doctorate in Veterinary Medicine at Ross University, she continued her training at various institutions, including the University of Pennsylvania and Washington State University, where she served on the faculty and completed her surgical residency in both orthopedics and soft tissue surgery in 2007. As Dr. Powers advanced her expertise, she obtained board certification in Sport Medicine and Rehabilitation, and also became a Certified Canine Rehabilitation Specialist.

Returning to her home state of Massachusetts, Dr. Powers spent seven years on the surgical team at the Massachusetts Veterinary Referral Hospital in Woburn. Dr. Powers has particular interest in cruciate ligament repair, especially TPLO, and also in soft tissue surgeries involving cancer and reconstructive procedures. In 2020, Dr. Powers decided to expand her services by offering surgical and sports medicine excellence to general practice.

We are delighted to have Dr. Powers as a Surgical and Sports Medicine expert at Bassler Veterinary Hospital. Dr. Powers is available by appointment for both surgical procedures and lameness consultations.

“When I look into the eyes of an animal, I do not see an animal. I see a living being. I see a friend. I feel a soul.”
-AD Williams

Your Care Team

Christine M.

Practice Manager

You cannot miss Christine’s cheerfulness when you visit or call our hospital. Christine’s ultimate goal in life is to be happily surrounded by animals and people, and her role as Practice Manager at Bassler Veterinary Hospital is her dream come true! Christine multitasks and oversees all aspects of the front desk. She comes home every day with a smile on her face because she knows she has made a difference in the lives of pets and their owners.

Christine was born in New York City, but moved all over the United States due to her father’s government career. All of this moving throughout the years has given Christine a very outgoing personality. Her career in the animal world started at a young age, by owning a variety of pets ranging from exotic to domestic. She began volunteering at the ASPCA while attending school and working part-time as a pet sitter. After practicing as a licensed cosmetologist, Christine earned her Associates Degree in Business Management, then worked as Event Coordinator for a Nature Center in Pennsylvania. The Nature Center provided the forever home to over 180 different species of exotic animals. After moving to Massachusetts, she decided to pursue her true passion with animals and was delighted to join the Bassler Veterinary Hospital crew. The rest is history!

Client services are of the highest importance to Christine; if she can offer helpful assistance to a pet owner, she knows she has done her job. She also enjoys spending time with four-legged patients and working alongside her fellow team members.

Christine lives on Plum Island and enjoys spending time outdoors, swimming and pursuing all activities the island and Newburyport have to offer. Look for Christine’s happy smile at the front desk at BVH, where she is waiting to cheerfully greet clients and all her furry friends!

Dawn D.

Certified Veterinary Technician

Dawn has been a Certified Veterinary Technician for almost 20 years. She graduated from Essex Agricultural and Technical Institute with an Associate’s Degree in animal health science. She has been assisting veterinarians, caring for pets, and educating their owners ever since. Dawn is a member of the Massachusetts Veterinary Technician Association, as well as the National Association of Veterinary Technicians in America. She is also actively involved with the American Diabetes Association.

In addition to all her other animal interests and veterinary experience, Dawn enjoys veterinary dental care. She is trained in veterinary dental hygiene and oversees oral hygiene and dental radiology at BVH. When your pet leaves our office with pearly whites, fresh breath, and a beautiful set of personal digital dental radiographs, Dawn is likely the one to thank!

Dawn is also certified in Companion Animal Laser Therapy. This Class IV laser decreases pain and promotes healing after surgery or dental procedures; other applications are chronic painful conditions such as arthritis.

You even have Dawn to thank when your pet’s health insurance or coupon rebate checks arrive at your home.

When not at Bassler Veterinary Hospital, Dawn enjoys spending time with her rambunctious Cairn Terrier, Sawyer, who is in the never-ending search for perfect obedience, and has obtained his Canine Good Citizenship certification.

Kaitlyn M.

Certified Veterinary Technician

We were excited to have Kaitlyn join the BVH crew in 2020! Kaitlyn graduated from UMass Amherst’s prestigious Mount Ida Campus where she earned her Bachelor’s Degree in Veterinary Technology. Kaitlyn is proud to have gained her new title as Certified Veterinary Technician (CVT) after passing the state’s Board Examinations.

Before joining the team at Bassler Veterinary Hospital, Kaitlyn worked as an Emergency and Critical Care Technician at a Veterinary Emergency and Specialty Hospital near Boston. That position allowed her to gain valuable experience in emergency and trauma medicine as well as providing round-the-clock nursing care to critical patients.

Kaitlyn has always had a passion for animals. She started off her career volunteering at MSPCA Nevins Farm, walking the shelter’s dogs in high school. Since then, Kaitlyn found herself periodically helping the shelter’s surgical department, aiding in the pre-op and post-op care of animals at the Spay & Neuter Clinic.

During college, Kaitlyn had the opportunity to travel to Belize where she worked closely with local veterinarians and students to provide much needed medical care to the community’s animals. She participated in spay neuter clinics and livestock vaccination programs.

When not at work, you can find Kaitlyn spending time with friends and family, and enjoying Taco Tuesdays. And at the end of each day, she’s cuddling her fur-baby, Riley (even if he doesn’t want to accept her love!).

Angelica A.

Veterinary Technician

Angelica loves working with animals!  She grew up on a farm with horses, goats, chickens, dogs, and cats.  This childhood experience led Angelica to her current position.  She worked with horses in many capacities for eight years, when she expanded her professional passion to include cats and dogs.

Angelica has numerous roles within the hospital.  She has a gentle manner, and enjoys helping Dr. Bassler during exams with cats and dogs.  She also assists other technicians during anesthetic procedures and the post-op recovery period.

Angelica is currently enrolled in the Veterinary Technician program at North Shore Community College.  She joined the BVH team as a student intern, and so impressed us that we asked her to stay when her internship ended.  She will complete her studies next spring and will become licensed as a Certified Veterinary Technician.

When not at work, Angelica likes to explore new restaurants and take care of all the animals on her farm.  Her daily routine includes interacting with her three horses (Wolfie, Dia, Dixie), three goats (Michael, Jackson, Chewy), lots of chickens, six dogs (Snickers, Belle, Day, Shelby, Riley, Abby), and three cats (Lily, Kitty, Angel).


Client Care Coordinator

Carly was thrilled to join the BVH team in 2020 and is loving every minute of it! She still can’t believe her fortune – to be able to wake up every day and sing to the animals at work.

As a recently returned native to the area with a passion for helping and caring for animals, Carly is eager to make a positive impact in the community where she grew up. With her previous experience as a receptionist, and her title now of Client Care Coordinator, she is focused on ensuring a pleasant experience for both patients and clients at every appointment.

Over the next year Carly will be completing her Associates Degree in Veterinary Technology, with the goal of becoming a Certified Veterinary Technician. When Carly is not pleasantly greeting clients and patients at the hospital, she can be found outdoors or enjoying time spent with her beautiful kitten, Tallulah Grace. Carly would like to thank her amazing family and boyfriend for their unwavering love and support throughout her journey towards an inspiring new career.